Logan

About Me

Dedicated to safeguarding digital environments and delivering effective IT solutions, I bring over 4 years of experience in user management, technical troubleshooting, and network admin & security.

Achievements

  • BS Network Administration and Security
    Utah Valley University - 2024
  • Tryhackme.com - Top 8% of users
    Jr Pen Tester & Intro to Cyber Security Certs
    TryHackMe Badge
  • Network & Security home lab
    Secure, dynamic environment to deepen my understanding of network architecture, cybersecurity, and automation.
  • AI in Penetration Testing
    Senior Research Paper exploring the evolving role of AI in penetration testing and cybersecurity.

Related Experience

Cyber Security Event Analyst

University of Utah

2024 - Present

  • Monitoring the SIEM for new alerts; investigating and escalating to senior staff as necessary
  • Providing feedback on efficacy of existing security rule sets
  • Perform and document operational tasks and compliance checks as required
  • Document event analysis and daily tasks in sufficient detail that the analysis process can be passed to other information security personnel

Technical Support Engineer II

doTERRA International LLC

2023 - 2024

  • Served as the primary network liaison for the help desk team, addressing network-related issues, and resolving security inquiries
  • Configured and administered Palo Alto firewall policies across corporate and data center environments
  • Ran scans using Rapid7, Tenable, and Sentinel One to identify vulnerabilities. Deployed software packages with SCCM and VMware Workspace One
  • Automated IT tasks using PowerShell, including user account management, system monitoring, and network configurations

Help Desk Technician

doTERRA International LLC

2021 - 2023

  • Provided help desk support for 2,000+ employees in a mixed Windows and Mac environment, resolving 30+ tickets daily through Workfront & HaloITSM
  • Managed user accounts, reset passwords, and configured server access for seamless file management and system operations
  • Collaborated with cross-functional teams to escalate and resolve complex technical issues, ensuring effective communication and timely resolutions
  • Expanded the internal knowledge base by documenting solutions to application, policy, and software-related issues